1. Dear Betty

    I’m writing to thank you for the excellent result you and your team achieved in selling my home on Saturday April 28.

    I am happy that we followed advice from one of your previous clients and engaged Better Homes. As you know, our extended family recently sold property through another local agency. That was not a satisfactory experience.

    Your local knowledge and access to prospective buyers gave us great confidence at the outset of what could easily have been a nerve-wracking experience. The size of the crowds at the open house, even before advertising began, was an indication of the effectiveness of your database.

    Your team was proficient at all times; indeed our solicitor said she had rarely dealt with an office that was as well prepared and punctual in their transactions. We appreciated the way you explained your marketing strategy and offered alternative approaches. That we had 17 registered bidders after only a short campaign was most gratifying. We were grateful that you kept us up to date about the progress of the campaign.

    The number of your staff attending the auction, along with the skill of your auctioneer Peter, just went to show that the whole exercise from beginning to end was carried out with wholehearted professionalism.

    Once again, my thanks.

    Mavis Thomson